GIVE A LITTLE, GET A LOT
I came across an article in the New York Times
recently about a new cosmetics brand called Thrive Causemetics.
Started by a young woman, Thrive is giving some
heavyweight brands in this heavily-contested category a run for their money.
What's their differentiator? Well, they're not only vegan and cruelty-free but
they donate heavily to causes they care about, hence the Causemetics part.
It's a big part of why they've quickly become
wildly popular among millennials (Thrive has 830,000 Instagram followers, as
opposed to just over 150,000 for L'Oreal USA).
Buckets of dough
We're not talking about pennies either, but
serious buckets of dough. The owner -- 34-year-old Karissa Bodnar -- says her
goal is to donate $1 billion. OK, so far she's only managed a mere $125
million, but still, give her time -- she's only 34! The causes they favour are
listed on their website and include things like cancer, homelessness &
poverty, under-resourced youth, veterans, education and other things you really
can't find fault with.
The question is, why aren't other companies doing
this? There are very few with such a worthy brand profile; possibly only
Patagonia springs to mind. Patagonia is iconic in this space because they've
done it longer than anyone and are now essentially on a single-minded mission
not to make money but to fight climate change.
People
before profits
Founder, owner and all-round environmental guru,
Yvon Chouinard, made headlines not long ago after he donated the whole company
to the cause. This means the entities he set up -- the
Patagonia Purpose Trust and The Holdfast Collective -- now control the company.
The Holdfast Collective is a non-profit organization dedicated to fighting
the environmental crisis.
Sounds very hippie-like and a bit
crazy but Patagonia is one of the most premium brands in the multi-billion
dollar outdoor lifestyle industry. And they've been working with this mindset
since their founding in 1972. This latest move is just a manifestation of
Chouinard's original vision: “To have a for-profit business that works for
the planet.”
1% for the planet
Since 1985, Patagonia, Inc.,
has committed 1% of its total sales to environmental groups (estimates place
their donations to date at $85 million) and they've been active on climate
change for decades.
Hasn't hurt their sales model
any either... Patagonia as a global brand is estimated to be worth $3 billion
with annual sales of over $1 billion.
The bottom line is doing good for
others as part of your business model is never a bad move for your brand. It
just doesn't have a downside (charitable donations are also tax deductible). So
why don't more companies do it?
I stand to be corrected but as
far as I'm aware no South African businesses follow this model. I'm not talking
about CSI programmes, which many of them DO have (or claim they do). I'm
talking about donating a percentage of every sale they
make.
Clearly, the idea of giving money
away for nothing is anathema to many business people. But they need to
understand that customers LOVE the idea that the money they spend with a brand
is also doing good in the community.
End to buyer’s guilt
When
you buy from a company with a strong philanthropic attitude, it helps alleviate
the 'buyer's guilt' we all suffer from and fills you with warm
fuzzies. It's also a superb way for brands to differentiate themselves.
Of course, the product has to
be good too -- you can't have one without the other. It doesn't matter how
big your heart is, if your product or service isn't great, you're not going to
make it as a business.
But if you DO have a good product
and you start just giving away a percentage of those handsome profits to worthy
causes, you'll immediately stand out in the marketplace. You'll be heralded for
it EVERY time your business is mentioned. You can spends millions on PR and
never achieve that kind of impact.
Isn't that reason enough to go
for it?
You can read more about Thrive
Causemetics' business model here: https://thrivecausemetics.com/pages/how-we-give
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